Privacy Policy

Information We Collect

• Personal Information: We may collect your name, email address, phone number, shipping address, and billing address when you create an account, place an order, or contact us.
• Payment Information: For processing transactions, we collect payment data including credit card numbers, securely processed by third-party payment processors.
• Order History: We keep records of your purchase history and preferences to improve your shopping experience and provide personalized recommendations.
• Usage Data: We collect data on how you interact with our site, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and manage your orders.
• To improve our website, products, and customer service.
• To communicate regarding your orders, account, or support inquiries.
• To send periodic emails regarding your order or other products and services.
• To send promotional offers, newsletters, and product information, subject to your consent.
• To comply with legal obligations and enforce our terms and conditions.

How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that assist in operating our website, conducting business, or servicing you — such as payment processors and shipping companies.
• Legal Compliance: To comply with laws, regulations, or legal requests, and to protect the rights and safety of our Company, users, and others.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your shopping experience, analyze site usage, and provide personalized content and advertisements. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of electronic transmission or storage is completely secure.

Children's Privacy Policy

At Sub-Zero Systems, we are committed to protecting the privacy of children. Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we need to collect personal information from a child, we will seek explicit consent from the parent or guardian prior to collection. If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us immediately at support@sub-zerosystems.com. We will take appropriate steps to delete such information from our records.

Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access your personal information and request corrections to inaccuracies.
• Withdraw your consent to the processing of your information at any time.
• Request the deletion of your personal information under certain conditions.

To exercise these rights, please contact us at support@sub-zerosystems.com.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

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